Help Centre
Find answers to your questions about using Commissly
Browse Help Topics
Find the information you need by category
Getting Started
Learn the basics of using Commissly
Account & Profile
Manage your account settings and profile
Orders & Delivery
Information about placing and managing orders
Payments & Billing
Learn about payment methods and billing
Selling Services
Tips for creating and managing your services
Communication
How to communicate with clients and providers
Popular Articles
Quick answers to common questions
How to Place an Order
Learn the step-by-step process of placing an order with a creative professional.
Read MorePayment Methods Accepted
Find out which payment methods are accepted on Commissly and how to use them.
Read MoreRequesting Revisions
Learn how to request changes to your order if you're not completely satisfied.
Read MoreCreating Your First Service
A guide for creative professionals on how to set up and offer services.
Read MoreAccount Security
Tips for keeping your Commissly account secure and protecting your information.
Read MoreDispute Resolution
What to do if you encounter issues with an order or service provider.
Read MoreFrequently Asked Questions
Quick answers to common questions
To sign up for Commissly, click the "Sign Up" button in the top right corner of the homepage. You can create an account using your email address or sign up with your Google or Facebook account. Follow the prompts to complete your profile setup.
Commissly offers payment protection through our secure escrow system. When you place an order, your payment is held securely until you approve the delivered work. This ensures that creators get paid for their work and clients only pay for work they're satisfied with.
If you're not completely satisfied with the work delivered, you can request revisions from the creator based on the revision terms specified in the service. If issues persist, you can contact our support team who will help mediate and resolve the situation fairly.
To become a service provider on Commissly, sign up for an account and then navigate to your dashboard. Click on "Become a Provider" and follow the steps to complete your profile, set up your portfolio, and create your first service offering.
Commissly charges a service fee of 10% on each transaction. This fee helps us maintain the platform, provide customer support, and ensure secure payments. There are no monthly fees or charges for creating an account or listing services.
Delivery times vary depending on the service and the provider's specified delivery timeline. Each service listing includes an estimated delivery time, which you can see before placing your order. You can also discuss specific timelines with the provider before confirming your order.
Still Need Help?
Our support team is here to assist you with any questions or issues you may have.
